Air India Customer Care Contact Helpline Numbers

Air India Customer Care Helpline Numbers

Organization: Air India

All India Number(s): 

• ☎ 1860 233 1407 (All Inquiries)
• ☎ 0124-2641407 (For support/Queries)
• ☎ 020-26231407 (For support/Queries)
• ☎ 011- 2462 4074 (Online Booking Helpdesk)
• ☎ 011-2466 7473 (Online Booking/Refund Mon-Sat, 9:30-5:30)
• ☎ 011-2466 7474 (Online Booking/Refund Mon-Sat, 9:30-5:30)
• ☎ 022-2831 8404 (Ground Handling)
• ☎ 022-2615 6090 (Operation Query-Mumbai Airport)
• ☎ 011-24624075 (Online Booking Helpdesk)
• 📞 91541 95505 (Whatsapp No. for support)

Website: Official Website

Emails

• contactus@airindia.in (Queries)
• ecommerce@airindia.in (Online booking-related queries)
• mobilebookings@airindia.in (For mobile bookings)
• traveldocs@airindia.in(For forwarding scanned copies of travel documents for re-issuance tickets)

Install App

Important Links

• Feedback Form
• Frequently Asked Questions
• For baggage info

Ticket Cancellation and Change

• Once you make your reservation online you can make use
  of the "My Booking" section to cancel your reservation
• You may contact the call centre or the nearest Air India booking office
• Email: ecommerce@airindia.in
• Tickets will be refunded by the ticket issuing office only
• Charges are included in the charges displayed to you in the rebooking/cancellation 

India and SAARC Countries

Region	Email
Eastern Region	connecter@airindia.in connecteri@airindia.in (For International queries)
Northern Region	connectnr@airindia.in connectnri@airindia.in (For International queries)
Southern Region	connectsr@airindia.in connectsri@airindia.in (For International queries)
Western Region	connectwr@airindia.in connectwri@airindia.in (For International queries)
Headquarters	connectd@airindia.in

Air India contact numbers for callers outside India

Country	Contact Number
USA & Canada	+1-888-634-1407
UK	+44-800-048-9254
Australia	+613-701-98-270
France	+331-874-06644
Germany	+49-692-551-1337
Singapore	+65-800-101-4016

Email Addresses for FFP members

Services	Email
General Queries	flyingreturn.base@airindia.in
Missing Miles / Retro Credit on AI	airindia.retros@airindia.in
Missing Miles / Retro credit on Star Partners	star.retros@airindia.in
Silver Edge Members	silver.edge@airindia.in
Golden Edge Members	golden.edge@airindia.in
The Maharajah Club Members	maharajah.club@airindia.in

Ground Handling Contacts

Dy.General Manager - Technical

Handling Contracts & Agreements
Ground Handling HQ, Air India
Chhatrapati Shivaji International Airport-II,
Mumbai - 400 099.
Phone: 022-28318404 / 022-28318469 / 022-26829548
Fax: 022-26829629

Contact for any Operational Query

Location	Designation	Address
Mumbai Airport	General Manager (O) -Ground Handling - WR	NTB Complex, CSIA-I, Phone: 022-26156090, 022-2616814 Email Id: wrgmghs@airindia.in
Mumbai Airport	General Manager - Ground Handling (Terminal)	CSIA-II, Sahar, Mumbai Phone: 022-28318063, 022-28318041 Email Id: wrgmght@airindia.in
Chennai Airport	General Manager - Ground Handling - SR	Air India Unity Complex, Chennai - 43, Phone: 044-22561557 Fax: 044-22560874 Email Id: srgroundhandling@airindia.in
Kolkata Airport	General Manager (O) - Ground Handling - ER	NSCBI Airport, Kolkata (W.B) Phone: 033-25119197 Email Id: Mkakolkata@airindia.in
Kochi Airport	Station Manager - COK	Airlines House, Cochin International Airport Nedumbassery -683111 Phone: 0484-2381465 Email: cok.traffic@airindia.in
Ahmedabad Airport	Station Manager - Ahmedabad	SVP International Airport, Ahmedabad 382475 Phone: 079-25505198 Email Id: guj.mgr@airindia.in
Goa Airport	Station Manager - Goa	Ground Handling SBU Dabolim Airport, Goa 403 802 Phone: 0832-2431101 Email Id: goi.sm@airindia.in

Lost /Found Baggage

Contact

• 1860 233 1407 (Baggage Enquiry)

Australia

• Toll-Free No. - 1800-452-308
• Email-:baggageservices@dnata.com

For callers from all foreign locations (International Chargeable Calls)

• For callers from any location other than India.
  • Phone No: 0124-2641407 / 020-26231407

Airport /Booking Contact Details

Location	Contact No.	Email	Address / Services
Agartala	0381-2342226 0381-2341902	ammixa@airindia.in apm.ixa@airindia.in	Maharaja Bir Bikram Airport, Agartala -799009 Tripura, India.
Agra	0562-2400487 0562-2400497	agr.apm@airindia.in agr.sm@airindia.in	Airport Air India Limited, Civil Air Terminal, Kheria Airport, Agra-282001.
Ahmedabad	079-25505198 079-25505199 Fax: 079-25505236	AMD.Counter@airindia.in AMD.Reservations@airindia.in	Air India Limited, Airlines House, Lal Darwaja, Ahmedabad - 380001. Office Hours: 10am-5:15pm Mon-Sat (Except Sun & Public Holidays).
Ahmedabad	Enquiry: 079-22869233 079-22869244 079-22869540 Baggage Services: 079-22865211 079-22869267	APM.AMD@airindia.in AMD.Traffic@airindia.in	Airport, Sardar Vallabhbhai Patel, International Airport-T2, Sardar Nagar, Ahmedabad - 380003.
Ahmedabad Cargo Manager Sales & Operations	079-29700432 079-29700465	amd.cargomgr@airindia.in	---
Ahmedabad International Cargo	079-29700432 079-29700465 8141972925	amd.cgo@airindia.in	Air Cargo Complex, Old Airport, Via Meghaninagar, Ahmedabad-380016. Business Hours: Mon-Sat,10-7Hrs Operations 24x7 Except Sundays.
Ahmedabad Domestic Cargo	079-22858286 7567100580	amd.domcargo@airindia.in	1st Floor ADANI CUDCT Terminal-3, SVPI Airport, Ahmedabad - 380004 Business Hours: 9hrs-10hrs (1am-2:30pm-Closed)
Aizawl	Airport 0389-2573355	ammajl@airindia.in	Lengpui, Airport, Aizawl. Mizoram, 796421.
Amritsar	0183-2214062	atq.sm@airindia.in iasmatq@yahoo.co.in	Station Manager, Sri Guru Ram Dass Ji International Airport, Amritsar. Working Hours: 9:30hrs-5hrs(Mon-Sat).
Amritsar	0183-2214062	atq.apm@airindia.in	Airport Manager, Sri Guru Ram Dass Ji International Airport, Amritsar. Working Hours: 9:30hrs-5hrs (Mon-Sat)
Amritsar	0183-2214084	atqreservations@gmail.com	Ticketing And Facilitation Counter
Amritsar	0183-2214093	Atq.bagsvcs@airindia.in	Mishandled Baggage Unit
Amritsar	0183-2214010 0183-2214029	Airindia183@gmail.com	Flight handling backup office
Anand	02692-241884 02692-241885 Fax: 02692-241885	--	Nagarpalika Bhavan,M.G.  Road, Anand 388001.
Aurangabad	0240-2485012 9823118549	ixu.sm@airindia.in	Station Manager
	0240-2952221 (12-7:35pm)	--	Reservation/ Enquiry
	0240-2951221	--	Back Office
	9527607337	--	Airport Manager
	0240-2951121 (2-4:30pm) (6am-7pm)	ixu.apt@airindia.in	Airport office: AirIndia Ltd Chikalthana Airport Chikalthana Aurangabad - 431007.
			Cargo Booking
Bagdogra	0353-2511509 Airport : 0353-2698022 Fax: 0353-2511509	ammixb@airindia.in	Dr. B. R. Ambedkar, Market Complex, 2nd Floor, Hill Cart Road, P O Prodhan Nagar, Dist. Darjeeling, Siliguri - 734003.
Bengaluru	Booking Off.DOM 080-22978424	ammblr@airindia.in	K Block, Unity Buildings, J C Road, Bengaluru 560002.
Bengaluru (Airport)	Airport Manager: 9480825160	apmblr@airindia.in blrdm@airindia.in	Apha III, 2nd. Floor, Bengaluru International Airport, Devanahalli, Bengaluru 560300.
Bengaluru (Airport)	Duty Manager : 080-66785161 Mini Booking Office : 080-66785168	--	Terminal Building, Bangalore International Airport Limited, Devanahalli, Bengalaru 560300.
Bengaluru (Cargo)	080-22978407 080-22978456 Fax: 080-22273300	k.karthikeyan@airindia.in	Cargo Sales Manager, Air India Limited, Air India Service Complex, HAL Airport, Bengaluru 560017.
Bengaluru	9480825154 9449873950	blrcgomgr@airindia.in	Manager Cargo Operations, Air India Limited, BIAL, Devanahali, Bengaluru.
Bengaluru	080-66783426	K.Kumar@aisats.in s.narayan@aisats.in	Handling Agent: Mr.K.Kumar, Sr. Cargo Mgr. International - Exports, Mr.S.Narayan, Sr. Cargo Mgr.
Bengaluru			International - Imports & Domectic Opns. Ai-Sats, Kial Airport, Devanahalli, Bengaluru 560300.
Bengaluru	080-66783417 9538100072 080-66783429		24X7 Contact Numbers Domestic DM, International Exports DM International Imports DM.
Bhavnagar	0278-2207520 0278-2207521	--	Airport Authority of India, Civil Aerodrome, New Airport Road, Ruva Road, Bhavnagar, Gujarat - 364001.
Bhopal	0755 -2778434 0755-2770480 Fax: 0755-2778434	bhosm@airindia.in iasmbho@yahoo.co.in	TT Nagar, Bhadbhada Road, Bhopal 462001.
Bhopal (Airport)	Airport Manager 0755-2646789 0755-2646123	apmbho@yahoo.in
Bhopal (Cargo)	0755-2770636	--
Bhubaneswar	0674-2530380	ammbbi@airindia.in airindiabbi@gmail.com	VII-C/8 Rajpath, Unit-I, Bhubaneswar-751009.
Bhubaneswar (Airport)	0674-2596216	bbi.apt@airindia.in bbi.cargo@airindia.in	Biju Patnaik Airport, Bhubaneswar-751020.
Bhuj	Station Manager Mobile No: 9824211719 02832-244050 02832-244051 Fax: 02832-244051	bhuj.sm@airindia.in	Airport Booking Office, Civil Enclave Airport, Bhuj-Kutch 370001.
Chandigarh	Reservations 0172-2624941/ 0172-2624943 0172-2624636 Airport: 0172-2242201 Telecheck-in: 0172-2242201 Telefax : 0172-2242201	--	SCO 162-164, Sector 34A, Chandigarh. Working Hours: Mon-Sat 10hrs to 17 hrs. Lunch Break 1pm-1:45pm.
Chandigarh (For domestic flights)	Booking office : 0172-2624941/ 0172-2624943	--	SCO 162-164, Sector 34A, Chandigarh 160022.
Chennai	Reservations : 044-22569877 Fax: 044-28555208	maaresvn@airindia.in	Airlines House, Mennambakkam, Near Meenambakkam Metro Station, Chennai 600027.
Chennai (Domestic Airport)	Duty Mgr./Cust. Svc. Counter: 044 22562141 Baggage Cell: 044 22562423 Fax: 044-22562054	maa.dom@airindia.in	New Domestic Terminal - T1, Tirusulam Chennai 600016.
Chennai (International Airport)	Duty Mgr.: 044 22566002 044 22566003 Baggage Cell: 044 22564301 Fax: 044-22560266	maa.traffic@airindia.in	New International Terminal - T4, Tirusulam, Chennai 600016.
Chennai (Cargo)	044-22561328 044-22560058 044-22560059 Fax: 044-22560457	rcm.sr@airindia.in	Regional Cargo Manager SI, Air India Limited 2nd Floor, Meenambakkam, Old Airport Complex, Chennai 600027.
	044-22560871 044-22561319 Fax: 044-22561871	dm.nsmaa@airindia.in	Manager Cargo Operations, Air India Limited, Cargo Flight Handling, Meenambakkam, Old Airport Complex, Chennai 600027.
Coimbatore	0422-2303933 0422-2399833	ammcjb@airindia.in	Air India Ltd. J.Buildings, No 41-A , Government Arts College Road, Coimbatore 641018.
Coimbatore (Airport)	0422-2573396 0422-2574672 (Tele/Fax)	cjb.apt@airindia.in	Air India Ltd., Peelamedu.
Delhi	011 24622220 011-24624503 011-24643612 011-24631337 Fax: 011-24695210	del.reservationmanager@airindia.in	Safdarjung Airport, Aurobindo Marg, New Delhi-110003.
Delhi (Airport)	Customer Services: 011-49631097 Domestic Ticketing 011-49637526 Int. Ticketing : 011-49637532 011-49637533 Baggage Unit Domestic : 011 49637541 8800197890 Baggage Unit International: 011 49637540 08800197871 08800197872 08800197842	--	Terminal 3, Indira Gandhi, International Airport, New Delhi - 110037.
Delhi (Cargo)	011-25654132 011-25654287 Fax: 011-25654296	del.cargosales@airindia.in	Regional Cargo Manager NI, Air India Limited, GSD Complex, IGI Airport Terminal II New Delhi 110037.
	--	cargotracer@airindia.in dmcargofhu@airindia.in	Manager Cargo Ops Intl, Delhi Cargo Service Centre Pvt Ltd, Cargo Terminal 2, Gate 6 IGI Airport, New Delhi 110037.
Dibrugarh (Airport)	0373-2382777 0373-2382525	ammdib@airindia.in	Dibrugarh Airport, Mohanbari, Dibrugarh-786012. Working Hours: 6am-2pm
Dimapur	Station Manager: 03862-242130 Airport Manager: 03862-242441 Resvns / Cargo: 03862-242177 Fax: 03862-242130	ammdmu@airndia.in apmdmu@gmail.com	Air India Ltd. Dimapur Airport, 3 ½ Mile Dimapur 797115, Nagaland.
Durgapur	9830471114	durgapur.sm@airindia.in	KaziNazrul Islam Airport, Block.Andal, Durgapur, 713363 West, Bengal.
Gaya	Station Manager: 0631-2210113	ammgay@airindia.in gay.apt@airindia.in	Civil Aerodrome, Gaya 823004.
Goa	0832-2428282	goi.sm@airindia.in	Dempo House, Ground Floor, D B Marg, Panaji. Goa 403001.
Goa (Airport)	0832-2541115 0832-2542444 0832-2542447 Fax: 0832-2541115	GOI.APT@airindia.in	1st Floor, International Departure Hall, Dabolim Airport, Goa 403801.
Goa (Cargo)	0832-254-2448 Fax: 0832-2541115	airindiacargogoaapt@gmail.com	Cargo Manager, Cargo Terminal, Dabolim Airport, Goa 403801.
Guwahati (For Domestic Flights)	Station Manager: 0361-2265492 Booking office: 0361-2264421/ 0361-2264425	ammgau@airindia.in	Dr. R P Road, Ganeshguri Dispur, Guwahati 781006.
	Airport Manager: 0361-2840368 Airport Office: 0361-2840221 Fax: 0361-2840368	gau.apt@airindia.in	Lokpriya Gopinath, Bordoloi International Airport, Guwahati 781015.
Gwalior	Booking office : 0751-2376872 Airport : 0751-2479587 0751-2479537 (Available on flight operation days & during flight timings) Fax: 0751-4011311	sm.airindia.gwl@gmail.com gwl.sm@airindia.in	Tansen Marg, Padav Gwalior 474002.
Hyderabad (Airport)	Baggage Enquiries: 040-66605127 040-66603056 040-66605173 040-66603019 (Mon-Sat 10:00-17:00Hrs) Fax: 040-66605163	--	AO-26 Level-G, PTB, Rajiv Gandhi International Airport, Shamshabad - 501218.
Hyderabad (Cargo)	040-23220650 Fax: 040-23430336	hyd.cargosales@airindia.in	Cargo Sales Manager, Air India Limited, Haca Bhavan, Hyderabad 500004.
Hyderabad (Manager Cargo Operations)	040-24004014 040-24004015 fax: 040-24004013	Nacilhyderabadcgodm@gmail.com cargoops.hyd@airindia.in	Air Cargo Terminal, Shamshabad, Hyderabad-501218.
Hyderabad (Handling Agent)	040-66977112	hyd.domwhs@gmrgroup.in	GMR Hyderabad, Air Cargo & Logistics Pvt Ltd.
Imphal	Booking office: 0385-2540999 Airport: 0385-2455074	ammimf@airindia.in	Mahatma Gandhi Avenue, Imphal 795001.
Indore	0731-2431595 0731-2431596 Fax: 0731-2531176	idr.sm@airindia.in	Abhay Khel Prashal, Dr.R.S.Bhandari Marg, Indore - 452003.
Indore (Airport)	0731-2620758 0731-2621782 0731-2620758 (Tele Fax) 0731-2620491	idr.apt@airindia.in	DABH Airport, Indore.
Jaipur	Domestic: 0141-2743500 International: 0141-2744840 Airport: 0141-2725197 0141-2725997 Fax: 0141-5101015	smjai@airindia.in apmjai@gmail.com	Nehru Place Complex, Tonk Road, Jaipur -302015.
Jammu	Booking office : 0191-2542735 Airport : 0191-2430449 Fax: 0191-2542735	ixj.sm@airindia.in aiapmixj@yahoo.co.in	Tourist Reception Centre, Vir Marg, Jammu 180001.
Jamnagar	7043888896 Fax: 0288-2552911	jga.sm@airindia.in	Jamnagar Airport, Airport road, Civil Enclave Goardhanpur, Jamnagar 361003, Gujarat.
Jodhpur	Booking office : 0291-2510758 Airport : 0291-2512617 Fax: 0291-2514537	jdh.sm@airindia.in	2, West Patel Nagar, Circuit House Road, Ratanada, Jodhpur 342001.
Kandla (Operated by Alliance Air)	9879000592	sm.ixy@allianceair.in	Kandla Airport, Post Anjar, Kutch, Gujarat 370110.
Khajuraho	Booking office : 07686-274035 Airport : 07686-274036 Fax: 07686-272587	hjr.sm@airindia.in	Temple Hotel, Airport, Khajuraho 471606.
Kochi (Booking Office)	Station Manager 0484-2350930 Reservation Manager 0484 - 2350936	ammcok@airindia.in	Air India Ltd. Airlines House, Durbar Hall Road Cochin 682016.
Kochi (Airport)	Airport Manager 0484–2610070	cok.apm@airindia.in	Air India Ltd. Cochin, International Airport, Nedumbassery, Cochin 683111.
Kochi (International Terminal)	Duty Manager 0484-2611666 Traffic 0484-2610040 SHU/MBO 0484-2610050 Lost Luggage 0484-2610071 Fax: 0484-2610090	cok.dmint@airindia.in cok.traffic@airindia.in cok.shu@airindia.in cok.bagsvcs@airindia.in	--
Kochi (Domestic Terminal)	Duty Manager 0484-2610101 MBO 0484-2610041 SHU/MHB 0484-2610071	cok.dmdom@airindia.in apmnacil@gmail.com	--
Kochi (Cargo)	Domestic 0484-2610051 International 0484-2610140	cokcgoic@gmail.com cokcargo@airindia.in	--
Kolkata	033-22110730 033-22110810 Fax: 033-22117875	--	Airlines House, 39, C.R. Avenue, Kolkata 700012.
Kolkata (Airport)	--	mkakolkata@airindia.in	Netaji Subhas Chandra Bose International Airport, Dum Dum Kolkata 700052.
Kolkata (Department)	033-25118933 033-25118215 033-25118395 Fax: 033-25118215	--	Manager Kolkata Airport / Gm-Gh(O), Pa To Manager Kolkata Airport, Manager Comml. Administration Office Of Mka (C-Admin).
Kolkata (Department)	033-25118634 033-25691137 033-25118656	--	Co-ordination Cell
Kolkata (Department)	033-25118691 033-25118685 033-25118564 033-25691093 033-25119888 033-25691089 033-25119982 Fax: 033-25118846	--	Terminal Manager, International Checkin - Duty Officer (G Island): Domestic Checkin: Duty Officer (E Island): Special Handling Unit: Departure Working Room (429).
Kolkata (Department)	033-25691134 033-25118636 Fax: 033-25118846	--	Departure Working Room (430): DDR Cell Non-Schedule Unit, Reservation Ticketing.
Kolkata (Department)	033-25691130 033-25691131 033-25118254	--	Baggage Cell
Kolkata (Regional Cargo Manager Office)	033-25119392	rcmer@airindia.in	Regional Cargo Manager Office Working Hours: Monday to Friday 9am-5:30pm (Closed on Saturday/ Sunday and Public Holidays).
Kolkata (Cargo Sales-ER)		cargomgr.ccu@airindia.in	Cargo Sales Manager
	9433006062	lms.ccu@airindia.in	Domestic Query
	033-25118828	ccucgomktg@airindia.in	International Query
	9433006062		Cargo Admin/Lms Queries
Kolkata(Cargo Operations-Domestic Aiatsl)	9433030991	cfhu.ccu@airindia.in ai.intcargo@gmail.com	Duty Manager 24X7
Kolkata (Cargo-Operations (International) Aiatsl)		--	International Working Room
Kozhikode (Booking Office)	0495-2760715 0495-2771974	ccjai.sales@airindia.in	Eroth Centre, 5/2521, Bank Road, Calicut 673001 Kerala.
Kozhikode (Airport)	Enquiry : 0483-2710100 0483-2710189 Mishandled baggage: 0483-2715005 Cargo: 0483-2717710	apmccj@airindia.in ccj.apt@airindia.in ccjcargo@airindia.in	Karipur International Airport Calicut Airport PO Kondotty, Malappuram Dist 673647, Kerala.
Kozhikode (Handling Agent)	0483-2714000	ccj.gh@airindia.in	Air India Airport Services Ltd
Leh	Booking office : 01982-252076 Airport : 01982-252255 Fax: 01982-2252155	ixl.sm@airindia.in	Fort Road, Leh, 194101
Lucknow	Station Manager : 0522-4026292 0522-2620927 Counter : 0522-2624618 Booking office : 0522-2620927 Airport : 0522-2436132 Fax: 0522-2626623	iasmlko@yahoo.co.in	9, Rani Laxmibai Marg, Near Gemini Hotel, Hazratganj, Lucknow.
Lucknow (Airport)	0522-2436327 Commercial : 0522-2436132 Airport Manager : 0522-2436975 Engineer : 0522-2436291 Fax: 0522-2435401	--	Amousi International, Airport, C.C.S. Airport, Lucknow - 226009.
Madurai	Ticketing & Resvn: 0452 2690122 Flight Info./ Enquiry: 0452-2690333 0452-2690133 Working Hours: Reservations: 09:30 - 17:30 hrs Fax: 0452-2690133	ammixm@airindia.in	Madurai Airport. Perungudi, Madurai-625022.
Mangalore	For Reservations 0824 2220450 For General Enquiry 0824 2220451, 0824-2254253 0824-2254254	ammixe@airindia.in	Air India, Mangaluru International Airport, Kenjar, Mangaluru 574142. Karnataka Station Manager.
Mumbai	022-22796666 Fax: 022-22021096	--	Air India Building, 1st Floor, Nariman Point, Mumbai 400021.
Mumbai (Airport-T2)	Duty Manager: International: 022-66858082 022-66858083 Terminal Manager Domestic: 022-66858273	Bom.DutyManager@airindia.in Bom.Traffic@airindia.in	Chhatrapati Shivaji, International Airport, NIPTC Sahar, Mumbai 400099.
Mumbai (Cargo)	022-28318223 Fax: 022-26829599	--	Cargo Sales Manager-WI, Air India Ltd. 1st Floor, Triangular Plot, Opp. Sahar Police Station, Sahar, Andheri (E), Mumbai 400099.
Mumbai (Cargo)	022-28318223 022-28318214 022-28318213 022-28318226 022-28318219 022-28318227	CG.Sawant@airindia.in Lalita.Kundal@airindia.in J.Damania@airindia.in Manasi.thatte@airindia.in AM.Daund@airindia.in UO.Nair@airindia.in	Cargo Sales & Mktg International -WR.
Mumbai (Cargo)	022-28318192 022-28318193 022-28318194 022-28318195 022-28318198 022-28318199	Bom.cgoimpcell@airindia.in	Cargo Operations: International Import Cell
Mumbai (Cargo)	022-28318168	Bom.cgotracer@airindia.in	International Tracer Unit
Mumbai (Cargo)	022-28318210 022-28318231	Rebecca.Birwadkar@airindia.in bomcgomktg@gmail.com	Cargo Sales & Mktg. Domestic -WR
Mumbai (Cargo)	022-26168080 022-26168082	Bomcgomgr.dom@airindia.in	Cargo Operations-Domestic, Cargo Warehouse, NTB, Vile Parle, Mumbai 400099.
Mumbai (Cargo)	022-26168295 022-26168293 -APD 022-26168292 -DM	Apd.Bomcgo@airindia.in Dm.Bomcgo@airindia.in	Customer Services Domestic Cargo-Ops.
Nagpur	0712-2525841 0712-2523069	nag.sm@airindia.in	Airlines House, Civil Lines, RB Tagore Marg Nagpur 440001.
Nagpur (Airport)	0712-2285848 0712-2283433 0712-2282391	nag.apt@airindia.in	Dr. Babasaheb Ambedkar, International Airport Nagpur.
Nagpur (Cargo)	0712-2282392	--	--
Nanded	02462-222799	ndc.sm@airindia.in	Air India Ltd. Shri Guru Gobind Singh Ji Nanded Airport, Sanghvi 431605.
Patna	Station Mgr.: 0612-2227310 Bkg. Off.: 0612-2222554 Airport: 0612-2228939 0612-2223453 Fax: 0612-227310	ammpat@airindia.in smpatna@gmail.com pat.apt@airindia.in	Air India Ltd., 1St Floor, Motor Transport Building, Jai Prakash Narayan International Airport, Patna 800014.
Port Blair	Station Manager: 03192-230949 Reservations: 03192-233108 Cargo Booking & Delivery: 03192-231482 Fax: 03192-231483	airindiaportblair@gmail.com ammixz@airindia.in	6, Kamraj Road, Port Blair 744101.
Port Blair (Airport)	03192-234744	ixz.apt@airindia.in airportblair@gmail.com	Veer Savarkar Intl. Airport, Port Blair.
Pune	020-26137002 020-26149050 020-26149051	pnq.sm@airindia.in pnq.reservations@airindia.in	Jewel Square - 03, Ground floor, Koregaon Park Road, Near to Taj Blue Diamond Hotel, Pune 411001.
Pune (Airport)	020-26683210 020-26683211 Fax: 020-26612598	pnq.apt@airindia.in pnq.apm@airindia.in	Civil Enclave, Lohegaon Airport, Pune 411032.
Pune (Baggage Services)	020-26683210 020-26683211	pnq.apt@airindia.in pnq.apm@airindia.in	--
Pune (Cargo)	020-26684877	pnq.cargo@airindia.in	Cargo Complex, Civil Enclave, Lohegaon Airport, Pune 411032.
Raipur	Booking office: 0771-2972321 0771-2972322 Airport : 0771-2418201	rpr.sm@airindia.in	Cii/1 Aiswarya Chamber, G.E.Road, Telebhanda, Raipur. Office Hours: 9:30am-5pm, Mon-Sat.
Rajkot	Booking office: 0281-2234122 0281-2227916	raj.sm@airindia.in	Angel Chambers, Opp.G.E.B Office, Dhebar Road, Rajkot 360001.
Rajkot (Airport)	0281-2453313 0281-2453307	raj.apt@airindia.in	Rajkot Civil Airport, Rajkot. (During flight Ops. time).
Ranchi	Station Manager: 0651-2251172 Airport Manager: 0651-2251112 Fax: 0651-2251172	ammixr@airindia.in ixrapt@airindia.in	Birsa Munda Airport, Ranchi 834002, Jharkhand, India.
Silchar	03841-282302 9435073646	ammixs@airindia.in ixsapm.ai@gmail.com	Station Manager Air India Ltd., Silchar Airport, Kumbhirgram, PIN- 788109, Silchar Working Hours: 5:30am-1:30pm, 10am-6pm(General Shift).
	03841-282302 9435073646	ixsapm.ai@gmail.com	Airport Manager, Air India Ltd., Silchar Airport, Kumbhirgram-788109, Silchar Working Hours: 5:30am-1:30pm
Srinagar (Air India City Booking Office)	0194-2450231 0194-2450225 Fax: 0194-2500328	--	C/O Air Cargo Building, Opp. De-Linz Cafe, Residency Road, Srinagar- 190001.
Srinagar (Airport)	0194-2303334 Baggage Cell: 0194-2303914 Cargo Section: 0194-2303894 Fax: 0194-2303325	sxr.sm@airindia.in	Srinagar Airport, Srinagar International Airport, Humhama, Srinagar.
Stockholm	+45-323-14-912 +45-715-52-738	manager.sweden@airindia.in	Shashi Chetia Manager Scandinavia.
	--	crm.dk@airindia.in res.dk@airindia.in sales.dk@airindia.in	Customer support, complaint and queries about Reservations, Sales and Marketing.
Surat	0261-2720223 0261-2727002	surat.sm@airindia.in	Air India, Commercial Department, Ground Floor, Passenger Terminal Building, Dumas Road, Surat Airport.
Thiruvananthapuram	Reservations: Air India Air India Express Station Manager 0471-2310310 0471-2314781 0471 2319595 0471-2315225 Fax: 0471-2314289	smtrv@airindia.in	Air India Building, Museum Road, Vellayambalam Trivandrum 695033. Working Hours: 9:30am-5:30pm.
Thiruvananthapuram (Airport International)	Enquiry & Ticketing Baggage Services Duty Manager 0471-2501426 0471-2501542 0471-2500008 0471-2501360 0471-2500585 Fax: 0471-2500622	trv.traffic@airindia.in	New International Terminal Building, Chackai, Trivandrum-24.
Thiruvananthapuram (Domestic)	Enquiry & Bagg. Svcs Duty Manager 0471-2501537 0471-2500439 Fax: 0471-2505051	trv.apt@airindia.in	Domestic Terminal, Shanghumugham, Trivandrum-08. Working Hours: 4am-5:30pm
Thiruvananthapuram (Cargo)	0471-2501844 0471-2502022	trv.cgo@airindia.in	Cargo Manager Sales & Operations Air India Cargo Complex Domestic Terminal Shanghumugham,Trivandrum.
Tirupati	0877-2283981 0877-2283981 (Tele Fax)	ammtir@airindia.in	TTD's Srinivasam Pilgrim Amenities Complex, Tirumala By-Pass Road, Tirupati 517501
Tirupati (Airport)	0877-2283992 Fax: 0877-2283981	ammtir@airindia.in	Duty Mgr. Renigunta.
Trichy	Station Manager: 0431-2480288	ammtrzsr@airindia.in	--
Trichy (Airport)	0431-2341722 0431-2341755 0431-2341063 Fax: 0431-2341063 (Telefax)	trz.apt@airindia.in	Sempattu Trichy Airport-620007
Udaipur	Booking office : 0294-2410999 Airport : 0294-2655453	ialsmudr@yahoo.com	222/16 Mumal Towers, Saheli Marg, Udaipur.
Vadodara	0265-2354797 0265-2354889 Fax: 0265-2357183	bdq.sm@airindia.in	101-102, Taksh Paradigm, 5, Charotar Park Society, Old Padra Road, Vadodara 390020.
Vadodara (Airport)	0265-2466635 0265-2466647 Fax: 0265-2357183	bdq.apt@airindia.in	Harni Airport, Vadodara 390022.
Varanasi	Booking office : 0542-2502527 Airport : 0542-2622090	nacilsmvns@yahoo.com	Airlines Bhavan 52 Yadunath Marg, Cantt Varanasi-221002
Vijayawada	0866-2475330 0866-2846533	ammvgasr@airindia.in	First Floor, New Terminal Building, Vijayawada Airport, Gannavaram Mandal, Krishna District, Andhra Pradesh 521102
Visakhapatnam	Booking Office 0891-2746501 Airport : 0891-2572020	ammvtz@airindia.in	LIC Building Complex, Jeevan Prakash Marg, Visakhapatnam 530004

Air India Chief Vigilance Officer

Name	Designation	Office Tele.	E-mail	Address
Suresh Dutt Tripathi	Chief Human Resources Officer	011-23421263	chro@airindia.in cvo@airindia.in	Airlines House, Air India Limited 113, Gurudwara Rakabganj Road New Delhi-110001
Syed Salahuddin	Assistant General Manager	011-24667615	syed.sallahuddin@airindia.in	Vigilance Department, Corporate Headquarters, Air India Limited, Reservations Building, Safdarjung Airport, New Delhi-110003
Sanjay Kohli	Regional Vigilance Head (Northern Region)	011-25654079	rvhnr@airindia.in	Vigilance Department GSD Complex IGI Airport, Terminal-2 New Delhi-110037.
Bosco Anthony	Regional Vigilance Head (Western Region)	022-26265687	rvhwr@airindia.in	Vigilance Department, Air India Limited, R.No. 110, THQ Building, 1st floor, Old Airport, Kalina, Santacruz(East) Mumbai-400029
Prajit Kumar Palit	Regional Vigilance Head (Eastern Region)	033-22110818	rvher@airindia.in	Vigilance Department Airlines House, 2nd Floor,39 CR Avenue Kolkata 700012.
Thiyagarajan. T	Regional Vigilance Head (Southern Region)	044-22561938	rvhsr@airindia.in	Vigilance Department Air India Limited Airlines House, Meenambakkam, Chennai 600027

Other Officers Contact Detail

Designation	Name	Email
Nodal Officer (Sr. AGM (Traffic Service -Comml), Air India )	Mrs Renu Golan	renugolan.sharma@airindia.in connectd@airindia.in
Appellate Authority Dy. General Manager (Commercial-Traffic Services), Air India	Mr Rishikant Singh	tshq@airindia.in

International Contact Centers

Name	Phone No.	Email	Address
Air India - Bangkok (for Thailand Residents)	+66-221-65-686 +66-221-65-691 +66-221-65-692 +66-221-65-693 +66-221-65-694 +66-221-65-695	countrymanager@airindiabkk.com, salesmgr.bkk@airindia.co.th tktrsvn.bkk@airindia.co.th, ai.tktrsvn@gmail.com	Suite No. 128 / 108, 9th floor, Payathai Plaza Bldg. , Payathaid, Tungpayathai Rd, Rajthevee, Bangkok 10400. Fax:00-66-22165687 Working Hours : Reservations Office Time:0830 hrs - 1730 hrs (Mon-Fri) 0900 hrs - 1300 hrs (Sat)
Air India - Colombo (for Sri Lanka Residents)	+94-11-5300360 to +94-11-5300365 Emergency contact : + 94 777896764	cmbres@airindia.indusky.in	Air India NB 04, Bristol Complex Bristol Street Colombo 1,Sri Lanka Fax: + 94 11-2445534 Working Hours: Mon to Fri 08:30 hours to 17:00 hours Sat 09:00 to 13:00 hours
Air India - Dhaka (for Bangladesh Residents)	City booking office Tel: +880 29348635 +880 29348691 +880 29348502 Airport Office Tel: +880 28901336	icmbangladesh@airindia.in, apm.dhaka@airindia.in	Hotel Intercontinental Dhaka, 1, Minto Road, Dhaka-1000 Bangladesh. Working Hours : 10.00am to 18.00pm (Sunday to Thursday)
Air India - Dubai	+971-42371838	ffp.gulf@airindia.in	Air India - Dubai Office No. 402, Technic Building, POST BOX NO. 40906, Deira - Dubai. United Arab Emirates.
Air India (for Hong Kong Residents)	+852-2522-4772 (Sales) / +852-2522-1176 (Reservations)	salesai@flyairindia.com.hk	Unit 503, 5/F, Tower 1 South Seas Centre, 75 Mody Road Tsim Sha Tsui East. Kowloon. Fax:+852-2522 2261 Working Hours: Sales : Mon to Fri: 09:00 to 17:30 hrs Lunch Break: 13:00 to 14:00 hrs Reservations : Mon to Fri: 09:00 to 17:00 hrs Sat: (09:00 to 13:00 hrs)
Air India - Kathmandu (for Nepal Residents)	+9771-442-9468 +9771-441-0906 +9771-441-4596	mgraiktm@gmail.com	Air India Limited Hattisar, Kamal Pokhari P.O. Box 300, Kathmandu 1 Air India Limited Hattisar, Kamal Pokhari P.O. Box 300, Kathmandu 1 Fax:00-9771-4419649, 00-9771-4474955
Air India - London (for UK Residents)	+44-20-823-18-760 +44-20-823-18-762	ticketoffice@airindiauk.com flyingreturns@airindiauk.com	Ticket Office, GW1, 11th Floor, Great West House, Great West Road, Brentford, TW8 9DF. Fax :00-44-20 8568 5129 Working Hours: Monday-Friday 09:30-13:00 and 14:00-17:00hrs.
Air India, MSC - New York	+1-800-205-2800 +1-800-223-7776	flyingreturns.usa@airindia.in cs.nyc@airindia.in	570 Lexington Ave., 14th flr. FFP section, New York, 10022. Fax:+1 212-4071415, +1 212407-1303 Working Hours : Mon to Fri: 09:00 to 17:00 hrs Lunch break: 13:00 to 14:00 hrs
Air India - Shanghai (for China Residents)	+86 21-529-85-698 (Extn.102/112/106)	shanghai@airindia-china.com	1002, OOCL Plaza, 841, Yanan (M) Road, Shanghai 200040, China Fax:+86 21-52986798 Working Hours : Mon to Fri: 09:00 hrs to 17:30 hrs Sat : 09:00 hrs to 13:00 hrs Closed on: Sundays & Public Holidays
Air India - Singapore	+65-622-14-909	reservation@airindiasin.com	Air India Ltd. 3, Coleman Street, #03-07/08 Peninsula Shopping Center Singapore 179804 Fax:+65 63388827 Working Hours : Mon to Fri: 09:00 hrs to 17:30 hrs Sat : 09:00 hrs to 13:00 hrs Closed on: Sundays & Public Holidays
Tokyo City Office	+81-33-3508-0261 +81-36-6121-6807	tyoffp@airindia.co.jp	The Imperial Hotel Tower 11th Floor, C-6, 1-1-1 Uchisaiwai-cho, Chiyoda-Ku Tokyo 100 0011 Fax:03 35080265 or 06 61216819 Working Hours : Mon-Fri: 09:00 to 12:00 hrs and 13:00 to 17:30 hrs (Closed on Sat, Sun and National Holidays)

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