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India Customer Care https://www.indiacustomercarenumber.in/2023/04/sbi-customer-care-helpline-number.html

SBI Customer Care Helpline Number

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Organization: SBI(State Bank of India)

Toll free Number(s): 

  • 1800 1234 (Phone Banking, 24x7)
  • 1800 2100 (Alternate Phone Banking No.)
  • 1800 11 22 11 (Customer Support, 24x7)
  • 1800 425 3800 (Helpline Number, 24x7)
  • 1800 1111 09 (To block your card/Unauthorized transaction)
  • 1800 180 1290 (Credit Cards)

All India Number(s): 

  • 1860 180 1290 (Credit cards)
  • 080-2659 9990 (Customer Care-24x7)
  • 90226 90226 (WhatsApp Support)
  • 94491 12211 (For reporting Unauthorised Electronic transactions)
  • 92237 66666 ("BAL"CALL/SMS)
  • 92238 66666 ("BAL" SMS)
  • 8008 20 20 20 (Unhappy with services-SMS)
  • 8422 8455 15 (Status of Credit card last payment)
  • 8422 8455 13 (Available Credit limit)
Website: Official Website

IVRS Menu No. 1800 1234

Select your preferred language: Hindi, English, Punjabi, Bangla & for other language press 9

  • Press 0- To block your atm card, upi, internet banking
  • Press 1- To get account balance and statement
  • Press 2- For atm card and check book services
  • Press 3- For interest certifiacte, phone banking, internet banking and sbi yono
  • Press 4- For loans deposits, feedback and complaints
  • Press *- To repeat

Emails

Install App

Important Links

SMS service for registered in whatsapp banking

SBI WhatsApp Banking services have been launched to address all your Banking querie-

  • Scan the QR using your mobile and avail the services, you will be prompted to send
    “Hi” from your WhatsApp Number to 9022690266 and follow the instructions given
    by the Chat-Bot

OR

  • Send an SMS in the following format “WAREG< >ACCOUNT NUMBER” to
    7208933148 from your registered mobile number and follow the steps.
    • If registration is successful then you will get a confirmation message on your
      Whatsapp linked to your registered mobile number.

For cards related queries, please contact SBI Cards Customer Care

Domestic SMS Services

Service Name Keywards
One Time Registration Process Send SMS, ‘REG Account Number’ to 7208933148
Balance Enquiry Missed Call or send an SMS ‘BAL’ to 9223766666
MOD Balance Enquiry Send SMS “MODBAL” to “9223766666” to get available balance and MOD
balance as response through SMS
Mini Statement Missed Call or send an SMS ‘MSTMT’ to 9223766666
Cheque Book Request Acknowledgement Send message "CHQREQ" to 7208933145
E-Statement – last 6 month Send an SMS ‘ESTMT <space> <Account Number> <space> <code> to 7208933145
Education Loan Interest Certificate Send SMS ELI <space> <Account Number> <space> <code> to 7208933145
Home Loan Interest Certificate Send SMS HLI <space> <Account Number> <space> <code> to 7208933145
Full list of Services Send SMS “HELP” to “917208933145” 
Language Change (Hindi/English) For Language Change (Hindi/English) send message Hindi for Hindi language & English
for English language to 7208933148
Green Pin Send SMS from registered mobile number in the below format,
PIN CCCC AAAA to 567676
Loans SMS ‘HOME’ /‘CAR’/ ‘Personal’/ ‘Gold’ / ‘SME’ to 7208933145
7208933140 for Home Loan
7208933141 for Car Loan
7208933143 for Gold Loan
7208933142 for Personal Loan
7208933144 for SME
De-Registration Process SMS ‘DREG ’ to 7208933148
For more information about sms format

International SMS Services

Service Name Keywards
One Time Registration Process Send SMS, ‘REG Account Number’ to 8422833333
De-Registration Process SMS ‘DREG ’ to 8422833333
Balance Enquiry Missed Call or send an SMS ‘BAL’ to 9220055222
Mini Statement Missed Call or send an SMS ‘MSTMT’ to 9220055333
MOD Balance Enquiry Send SMS “MODBAL” to “ 9220055222” 
Full List of Services Send SMS “HELP” to “8108511111”
ATM Card Configuration ATM Card Blocking - To block atm card, send an SMS from registered mobile
number as ‘BLOCKXXXX’ to 567676 (XXXX represents last 4 digit of the
card number).
Send an SMS ‘SWON/SWOFF ATM/POS/ECOM/INTL/DOM/NFC
xxxx(last 4 digits(5 digits in case of NFC) of Customer's debit card no).
to 8422933333
SWON: Switch on
Swoff: Switch off

Find your nearest branch/ATM/PMJDY Branches

Other Contact No.

  • 1800 11 0001/ 1800 180 1111 (Other National Toll Free No. For PMJDY)
  • 1800110009 (Pensioners Helpline)

Grievances Redressal Cell At Local Head Offices

Circle Addresses Grievance Cell E-mail Address / Telephone Nos.

AHMEDABAD
State Bank of India,
Local Head Office,
Lal Darwaja,
Ahmedabad-380 001

 agmcustomer.lhoahm@sbi.co.in
079-25506050, 079-25509103

AMARAVATI
State Bank of India,
Local Head Office(Andhra),
Amaravati Circle,
Hybank Towers,
Gun Foundary,
Hyderbad-500 001

agmcustomer.lhoand@sbi.co.in
040-23387350, 040-23387268

BENGALURU
State Bank of India,
Local Head Office,
65, St. Mark's Road,
Bangalore-560 001.

 agmcustomer.lhoban@sbi.co.in
080-25943126

BHOPAL
State Bank of India,
Local Head Office,
Hoshangabad Road,
Bhopal-462 011.

 agmcustomer.lhobho@sbi.co.in
0755-2575226, 0755-2575229

BHUBANESWAR
State Bank of India,
Local Head Office ,
111/1, Pandit Jawaharlal Nehru Marg,
Bhubaneswar - 751 001.

agmcustomer.lhobhu@sbi.co.in
0674-2600554, 0674-2600682

CHANDIGARH
State Bank of India,
Local Head Office,
Sector-17-A, Chandigarh-160 017.

agmcustomer.lhocha@sbi.co.in
0172-4567120, 0172-4567075

CHENNAI
State Bank of India,
Local Head Office,
Circletop House,
Aparna Complex,
16 , College Lane,
Chennai-600 006.

agmcustomer.lhoche@sbi.co.in
044-28308409, 044-28308488

DELHI
State Bank of India,
Local Head Office,
11, Parliament Street,
New Delhi-110 001.

agmcustomer.lhodel@sbi.co.in
011-23407121, 011-23407227

GUWAHATI
State Bank of India,
Local Head Office,
Opp. Assam Sachivalay,
G S Road, Dispur,
Guwahati - 781006

agmcustomer.lhoguw@sbi.co.in
0361-2237663, 0361-2237513

HYDERABAD
State Bank of India,
Local Head Office,
Bank Street, Koti,
Hyderabad - 500 095.

agmcustomer.lhohyd@sbi.co.in
040-23466513, 040-24751010

JAIPUR
State Bank of India,
Local Head Office,
Near Udyog Bhavan,
Tilak Marg, C-Scheme,
Jaipur - 302 005.

agmcustomer.lhojai@sbi.co.in
0141-2256326

KOLKATA
State Bank of India,
Local Head Office,
'Samriddhi Bhavan,
1, Strand Road ,
Kolkata-700 001.

agmcustomer.lhokol@sbi.co.in
033-22489333, 9674710403

LUCKNOW
State Bank of India,
Local Head Office,
Motimahal Marg,
Hazratganj,
Lucknow-226 001.

agmcustomer.lholuc@sbi.co.in
0522-2295391, 0522-2295392, 0522-2295395

MAHARASHTRA
State Bank of India,
Local Head Office,
“Synergy”, B.K.C.,
Mumbai-400 051.

agmcustomer.lhomah@sbi.co.in
022-26445626, 022-67514142, 022-67514137

MUMBAI METRO
State Bank of India ,
Mumbai Metro (A&BU),
“Synergy”, B.K.C.,
Mumbai-400 051.

agmcustomer.lhomum@sbi.co.in
022-26445863, 022-26445864

PATNA
State Bank of India,
Local Head Office,
West of Gandhi Maidan,
Patna-800 001.

agmcustomer.lhopat@sbi.co.in
0612-2219469

THIRUVANANTHAPURAM
State Bank of India,
Local Head Office,
Poojappura
Thiruvananthapuram, Pin-695 012

agmcustomer.lhotri@sbi.co.in
0471-2192666, 945701600

Forms Center

All Circle Nodal Officer

Circle Network Network Nodal Officer Telephone Number Fax Number Contact Details Address
Ahmedabad 1 General Manager NW-I 079-25506577 079-25506577

agmcustomer.lhoahm@sbi.co.in

State Bank of India, Local Head Office, Lal Darwaja, Ahmedabad - 380001
Ahmedabad 2 General Manager NW-II 079-25500673 079-25503172 - State Bank of India, Local Head Office, Lal Darwaja, Ahmedabad - 380001
Ahmedabad 3 General Manager NW-III 079-25506705 079-25507613 079-25506050, 079-25509103 State Bank of India, Local Head Office, Lal Darwaja, Ahmedabad - 380001
Amaravati 1 General Manager NW-I 040-23387873

agmcustomer.lhoand@sbi.co.in

State Bank of India, Local Head Office (Andhra), Amaravati Circle, Hybank Towers, Gun Houndary, Hyderabad - 500001
Amaravati 2 General Manager NW-II 040-23387235 040-23314902 - State Bank of India, Local Head Office (Andhra), Amaravati Circle, Hybank Towers, Gun Houndary, Hyderabad - 500001
Amaravati 3 General Manager NW-III 040-23387373 040-23387350, 040-23387268 State Bank of India, Local Head Office (Andhra), Amaravati Circle, Hybank Towers, Gun Houndary, Hyderabad - 500001
Bengaluru 1 General Manager NW-I 080- 25943028

agmcustomer.lhoban@sbi.co.in

State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore - 560001
Bengaluru 2 General Manager NW-II 080- 25943038 - State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore - 560001
Bengaluru 3 General Manager NW-III 080- 25943584 080-25943126 State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore - 560001
Bhopal 1 General Manager NW-I 0755-2575261 0755-4288010

agmcustomer.lhobho@sbi.co.in

State Bank of India, Local Head Office, Hoshangabad Road, Bhopal - 462011
Bhopal 2 General Manager NW-II 0755-2575987 0755-2764693 - State Bank of India, Local Head Office, Hoshangabad Road, Bhopal - 462011
Bhopal 3 General Manager NW-III 0755-2575983 0755-2763290 0755-2575226, 0755-2575229 State Bank of India, Local Head Office, Hoshangabad Road, Bhopal - 462011
Bhubaneswar 1 General Manager NW-I

0674 6772100

agmcustomer.lhobhu@sbi.co.in

State Bank of India, Local Head Office, 111/1, Pandit Jawahar Lal Nehru Marg, Bhubaneswar - 751001
Bhubaneswar 2 General Manager NW-II

0674 2600507

0674-2600554, 0674-2600682 State Bank of India, Local Head Office, 111/1, Pandit Jawahar Lal Nehru Marg, Bhubaneswar - 751001
Chandigarh 1 General Manager NW-I

0172-4567602

agmcustomer.lhocha@sbi.co.in

State Bank of India, Local Head Office, Sector - 17 A, Chandigarh - 160017
Chandigarh 2 General Manager NW-II

0172-4567652

0172-4567120, 0172-4567075 State Bank of India, Local Head Office, Sector - 17 A, Chandigarh - 160017
Chandigarh 3 General Manager NW-III

0172-4567682

- State Bank of India, Local Head Office, Sector - 17 A, Chandigarh - 160017
Chennai 1 General Manager NW-I

044-28308733

agmcustomer.lhoche@sbi.co.in

State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai -600006
Chennai 2 General Manager NW-II

044-28308807

- State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai -600006
Chennai 3 General Manager NW-III

044-28308956

044-28308409, 044-28308488 State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai -600006
Delhi 1 General Manager NW-I

011-23341852

agmcustomer.lhodel@sbi.co.in

State Bank of India, Local Head Office, 11, Parliament Street, New Delhi - 110001
Delhi 2 General Manager NW-II

011-23407250

  State Bank of India, Local Head Office, 11, Parliament Street, New Delhi - 110001
Delhi 3 General Manager NW-III

011-23407680

011-23407121, 011-23407227 State Bank of India, Local Head Office, 11, Parliament Street, New Delhi - 110001
Guwahati 1 General Manager NW-I 0361-2237556

agmcustomer.lhoguw@sbi.co.in

State Bank of India, Loacal Head Office, Opp. Assam Sachivalay, G S Road, Dispur, Guwahati - 781006
Guwahati 2 General Manager NW-II 0361-2237531 0361-2237663, 0361-2237513 State Bank of India, Loacal Head Office, Opp. Assam Sachivalay, G S Road, Dispur, Guwahati - 781006
Hyderabad 1 General Manager NW-I 040-23466511 040-24756988

agmcustomer.lhohyd@sbi.co.in

State Bank of India Local Head Office, Bank Street, Koti, Hyderabad - 500 095
Hyderabad 2 General Manager NW-II 040-23466521 040-23466524 040-23466513, 040-24751010 State Bank of India Local Head Office, Bank Street, Koti, Hyderabad - 500 095
Jaipur 1 General Manager NW-I 0141-2227353

agmcustomer.lhojai@sbi.co.in

State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C - Scheme, Jaipur - 302005
Jaipur 2 General Manager NW-II 0141-2256305 - State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C - Scheme, Jaipur - 302005
Jaipur 3 General Manager NW-III 0141-2256381 0141-2256326 State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C - Scheme, Jaipur - 302005
Kolkata

1

General Manager - NW-1

033-22438241

agmcustomer.lhokol@sbi.co.in

State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata - 700001
Kolkata

2

General Manager - NW-2

033-22435743

033-22108322

- State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata - 700001
Kolkata

3

General Manager - NW-3

033-22436524

033-22489333, 9674710403 State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata - 700001
Lucknow

1

General Manager - NW-1

0522 - 2295142

agmcustomer.lholuc@sbi.co.in

State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow - 226001
Lucknow

2

General Manager - NW-2

0522 - 2200316 - State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow - 226001
Lucknow

3

General Manager - NW-3

0522 - 2295132 0522-2295391, 0522-2295392, 0522-2295395 State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow - 226001
Lucknow 4 - - - State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow - 226001
Maharashtra 1 General Manager NW-I 022-26445501

agmcustomer.lhomah@sbi.co.in

SBI, "Synergy", Plot No - C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai - 400051.
Maharashtra 2 General Manager NW-II 022-67514545 - SBI, "Synergy", Plot No - C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai - 400051.
Maharashtra 3 General Manager NW-III 022-67514503 022-26445626, 022-67514142, 022-67514137 - SBI, "Synergy", Plot No - C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai - 400051.
Mumbai - General Manager NW-I

022-67514403

022-26444401

agmcustomer.lhomum@sbi.co.in

SBI, "Synergy", Plot No - C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai - 400051.
Mumbai - General Manager NW-II

022- 67514407

022-26445402

022-26445863, 022-26445864 SBI, "Synergy", Plot No - C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai - 400051.
Patna 1 General Manager NW-I 0612-2219179

agmcustomer.lhopat@sbi.co.in

State Bank of India, Local Head Office, West of Gandhi Maidan, Patna - 800001
Patna 2 General Manager NW-II 0612-2209005 - State Bank of India, Local Head Office, West of Gandhi Maidan, Patna - 800001
Patna 3 General Manager NW-III 0612-2209008 0612-2219469 State Bank of India, Local Head Office, West of Gandhi Maidan, Patna - 800001
Thiruvananthapuram 1 General Manager NW-I 0471-2192604

agmcustomer.lhotri@sbi.co.in

State Bank of India, Local Head Office, Poojappura, Thiruvananthapuram - 695012
Thiruvananthapuram 2 General Manager NW-II 0471-2192605 - State Bank of India, Local Head Office, Poojappura, Thiruvananthapuram - 695012
Thiruvananthapuram 3 General Manager NW-III 0471-2192606 0471-2192666, 945701600 State Bank of India, Local Head Office, Poojappura, Thiruvananthapuram - 695012
Toll Free Nos: 1800112211, 18004253800. Toll number: 080 26599990

Designated e-mail addresses for lodging complaints: customercare@sbi.co.in, contactcentre@sbi.co.in

Designated number for SMS Unhappy Services: 8008202020.
SMS to be sent to 567676 for complaint status.

Principal Nodal Officer

Customer Service Department,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021,
Contact No: 022-22741216
Email Id - gm.customer@sbi.co.in.

Areas & Address of Banking Ombudsman

Borrower's Helpline

Helpline for existing borrowers of Personal Banking, SME and Agriculture segments for enquiring about
their borrowal accounts.

Name Of Circle Helpline Number
Ahmedabad 1800-233-7688
Bangalore 080-22749254
Bhopal 0755-2552819
Bhubaneshwar 0674-2392960
Chandigarh 0172-4567248
Chennai 18004254424
Guwahati 9678085602
Hyderabad 9959097956
Kolkata 1800-345-3455
Lucknow 0522-2611778
Mumbai 022-26445039
New Delhi 011-23368599
Patna 0612-2219616
Thiruvananthapuram 0471-2319909

NRI (Customer Care Number)

Country Contact Number
Australia  1800-012-473
Bahrain  80-801-724
Belgium  80-076-562
Canada  1866-3284-209
France  800-740-849
Germany  800-183-0736
Hong Kong 800-932-045
India  1800 425 3800
1800 11 2211
+91-80-26599990 (chargeable)
Italy  800-789-407
Japan  006-633-812-439
Netherlands  800-022-3031
New Zealand 800-449-909
Oman  800-757-92
Qatar  00800-100-157
Russia  810-800-293-010-12
Saudi Arabia 800-814-4209
Singapore  800-101-2333
South Africa 800-982-360
UAE 800-091-190-05
UK  808-101-7633
USA  1866-328-4209

NRI Information

NRI Remittances

NRI Nodal Officer 

State/UT Nodal Officer Email Telephone No. Fax No.

Arunachal Pradesh

Assam

Manipur

Meghalaya

Mizoram

Nagaland

Tripura

 Mr. D. Lalmuon K Gangte nridesk.
guwahati@sbi.co.in		 0361-2237595 0361-2237560

Telangana

 Mr. B Gangadhar Rao
Mrs. Kanaka Durga		 nridesk.
hyderabad@sbi.co.in		 040-23466316
040-23466294		 040-24761176

Bihar

Jharkhand

 Mr. Amit Kumar nridesk.
patna@sbi.co.in		 0612-2219077 0612-2209074

Chandigarh

Haryana

Himachal Pradesh

Jammu & Kashmir

Punjab

 Ms. Tanu Sharma nridesk.
chandigarh@sbi.co.in		 0172-4567535 0172-2709061

Chhattisgarh

Madhya Pradesh

 Mr. Imran Khan nridesk.
bhopal@sbi.co.in		 0755-2575974 0755-2575976

Delhi

Haryana (Sonipat/ Faridabad/Gurgaon)

Uttrakhand

Western Uttar Pradesh

 Ms. Madhu Kurich
Mr. Gautam Jangapani		 nridesk.
delhi@sbi.co.in		 011-23407397 / 23407141 011-23745536
Eastern Uttar Pradesh Ms. Rashmi Gaur nridesk.
lucknow@sbi.co.in		 0522-2295499/0522-2295494 0522-2234980
Gujarat Mr. Jaishankar Jha
Mr. Ashish Kr Jha		 nridesk.
ahmedabad@sbi.co.in		 079-25506476 079-25503908
Karnataka Mr. Y Y Raghvendra Rao
Mr. Chandrashekher		 nridesk.
bangalore@sbi.co.in		 080-25943152 080-22249069
Kerala Mr. Ajaya Kumar C
Mr. Thomas P T
Mr Sethuramalingam A
Ms. Vijayalakshmy K		 nridesk.
kerala@sbi.co.in		 0471-2192355/0471-2351836 0471-2330532

Maharashtra

Goa

 Mr. Rakesh Gopalan,
Ms. Amruta Sawant (For Mumbai & Raigad branches)
Mr. Girish R Chandorkar
[For Maharashtra & Goa branches
(Except Mumbai)]		 nridesk.
abumum@sbi.co.in




nridesk.
mumbai@sbi.co.in		 022-67514147




022-67514151		 022-67514140



-
Orissa Mr. Laxmikant Sahoo
Mr. K Raja Sekhar		 nridesk.
bhubaneswar
@sbi.co.in		 0674-2392050
0674-2392963		 0674-2392963

Pondicherry

Tamil Nadu

 Ms. P Geetha nridesk.
chennai@sbi.co.in		 044-28308768 044-28308193
West Bengal Mr. Niraj Sinha
Mr. Sumanta Roy		 nridesk.
kolkata@sbi.co.in		 033-22131707 033-22130622
Rajasthan Mr. Amitanshu Shrivastav nridesk.
jaipur@sbi.co.in		 0141-2256280 0141-2657021
Andhra Pradesh B. Sunitha nridesk.
lhoand@sbi.co.in		 040-23387491 040-23387791

Contact Details of Relationship Mangers at Representative Offices (ROs)

  • State Bank of India, Representative Office, Dubai,UAE
    State Bank of India,
    Representative Office,
    P.O. Box - 126959
    Room No. 110, 1st Floor,
    The Business Center,
    Khalid Bin Walid Road (Bur Juman Metro Station Exit 4), Bur Dubai,
    Tel: +971 43537336
    Fax: +971 43536199
    Email Id:cro.rodubai@sbi.co.in/ dubai@sbi.co.in
  • State Bank of India, Representative Office, Abu Dhabi, UAE
    State Bank of India,
    Representative Office,
    P.O. Box - 111783,
    Office 2303, Commercial Tower (Tower A),
    Behind City Seasons Hotel /
    Honda Showroom, Electra Road,
    Abu Dhabi, UAE
    Tel: +971 24469488
    Fax: +971 24469489
    Email Id :sbi.roabudhabi@statebank.com

Corporate Center

  • The Chairman
    State Bank of India,
    State Bank Bhavan,
    Madam Cama Road,
    Mumbai 400 021
    • Fax: 022-22742430
  • The Dy General Manager
    Customer Service Department,
    State Bank of India,
    State Bank Bhavan, 16th Floor
    Madam Cama Road,
    Mumbai 400 021,

Customer Service Department

State Bank of India
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400021.

Registered Address

Air India Building, 6th Floor,
Nariman Point Mumbai,
Maharashtra, 400021
Email: coo.sbifoundation@sbi.co.in
Support: 022-22870936

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