Decathlon Customer Care Number

Decathlon Customer Care Number: For any assistance with your sporting needs, Decathlon provides reliable customer care. Reach out to Decathlon's customer care number to access their support services and get help with product information, order tracking, returns, and more. Experience exceptional customer service with Decathlon.

Organization: decathlon.in

All India Number(s):

📞 76767 98989 (For Consumer Complaints/Assistance, Mon-Sun, 8am-8pm)

Website: Official Website

IVRS Menu

Press 1: For Queries related to Order Tracking, Return, and Cancellation.
- Press 1: For Tracking of Order.
- Press 2: For Cancellation.
- Press 3: To Return your Order.
- Press 4: To speak to our User Happiness Representative.
Press 2: For Queries related to Product Information, Warranty, Exchange and Installation.
- Press 1: For Queries related to Store Information and Timing.
- Press 2: For information regarding Warranty and Exchange.
- Press 3: For Installation of Equipment/Service.
- Press 4: To Speak to our Sports Passionate Ambassador.

Emails

care.india@decathlon.com (Customer care)
b2b.india@decathlon.com (To procure E-GV in bulk-20+)
india.recruitment@decathlon.com (Career)

Get it On

Important Links

Store Locator

Store Name	Phone	Support Hours
Karnataka
Connect Store- ITPB	9353901567	11am-8pm
Connect Store- Indiranagar	9019023863	10am-9pm
Connect Store -JP Nagar	8951923453	10am-9pm
Forum Mall (Whitefield) Connect	8147568163	10am-10pm
Forum Mall (Whitefield) Connect	8147568816	10am-10pm
Sarjapur	9538712550	Weekdays: 11am-9pm Weekends: 10am-9pm
Bannerghatta	8095556217	9am-9pm
Whitefield	8095000898	8am-8pm
Mysore Road	9538019492	10am-8pm
Hosur Road	8095140680	10am-9pm
Anubhava (New Airport Road)	8884419976	8am-10pm
OMR	8095055152	10am-9pm
ETA Binnypet	7406179922	10am-10pm
Hennur	9538837702	9am-10pm
EVA Mall-Brigade	9513755935	10am-10:30pm
Bharath Mall- Mangalore	9513938711	10am-9pm
Hubli	8095055140	11am-9pm
Mysore City	9620042366	10am-10pm
Maharashtra
Thane	9619297688	10am-10pm
R-city(Mumbai)	7506070863	11am-9pm
Atria Mall	9513746218	10am-10pm
Dahisar	9513746222	10am-10pm
Belapur	9019705055	11am-9pm
Kurla	6366774844	10am-10pm
Connect store - Linking Road	8951387017	10am-10pm
Malad	8951923442	10am-10pm
Andheri West	9620999362	10am-10pm
SGS Mall	9019023844	11am-9pm
Wagholi	7769863893	8am-10pm
amanora Mall	7391055670	11am-10pm
Wakad	9019155903	8am-9pm
Vilholi	7798360284	10am-9pm
Tamil Nadu
Neelambur	9655523791	9am-10pm
Omr Vivira Mall	8939796181	10am-10pm
Perungudi (Brigade Vantage)	7823944214	8am-10pm
Teynampet / Ramee Mall / Anna Salai	9353903276	10am-10pm
Nolambur	9513955601	9am-10pm
DSI Express Avenue	8147568600	10am-10pm
Madurai	8095056585	9am-9pm
Salem	8147568603	10am-10pm
Telangana
Secunderabad	8088900036	11am-9pm
Shamshabad	9581800054	10M -10pm
Uppal	9513955581	10am-10pm
Suchitra (Kompally)	8095075600	10am-10pm
Kukatpally (Manjeera Mall)	9160424455	10am-9:30pm
Erramanzil	9513590077	10am-10pm
Gachibowli	9513955600	10am-10pm
Malakpet	8088900031	11am-10pm
Forum Kukatpally Connect	8951923451	11am-10pm
DSI KPHB Metro Connect	8147568460	9am-10pm
DSI Punjagutta Connect	8147568818	11am-10pm
Delhi
Rohini	8884181500	11am-9pm
Khelgaon	7291052895	10am-8pm
Tagore Garden, Pacific Mall	6366911652	11am-8pm
Dwarka	9513590006	11am-7:30pm
Saket	9019705047	10am-10pm
ESI Metro Station	8792926855	11am-8pm
Connect Store - Preet Vihar	8951923443	12pm -9pm
Vasant Kunj	8951923443	11am-8pm
Kerala
Kalamassery	9961410011	10am-9:45pm
Thrissur	7034428000	10am-8pm
Vyttila	9633077277	10am-8:30pm
Kottayam	9072806000	10am-8pm
Calicut	9072028888	10am-8pm
Trivandrum	9513210553	10am-9pm
Gujarat
Surat (Dumas Road)	9925133996	11am-8pm
CG Road	8431910061	11am-9pm
Baroda	9537534777	11am-8pm
Rajkot	9620070001	11am-8pm
Motera	9538377844	11am-8pm
Punjab
Zirakpur	8558857227	11am-8:30pm
MBD Mall	8431910063	11am-9pm
Ferozepur Road	8558857258	11am-9pm
Amritsar	8558999724	11am-9:30pm
Haryana
Sohna Road	9873289635	10am-7pm
Faridabad	8095086222	10am-6:30pm
Huda City	9019023853	11am-6pm
Cyber City	8088900035	11am-10pm
Uttar Pradesh
Noida DLF Mall of India	9643818135	11am-9pm
Indirapuram	9873284742	11am-9:30pm
Gomti Nagar	7317000591	11am-9pm
Greater Noida	8095066822	12am-9pm
Agra	9019154377	11am-9pm
Gaur City Mall	9019715221	11am-9pm
Rajasthan
Ajmer Road	9538399044	11am-9pm
Jaipur Centre	8431910066	11am-9pm
West Bengal
Salt Lake	9019714361	10am-9pm
Siliguri	9019735251	11am-9pm
Decathlon Shakespeare Sarani	9620915791	10am-9pm
Decathlon Connect -Park Street	8951923463	11am-9pm
Andhara Pradesh
Enikepadu	9513901487	10am-9pm
Vishakapatnam (Murli Nagar)	6366550275	10am-9pm
Uttarakhand
Dehradun	9513992355	10am-9pm
Madhya Pradesh
Indore	9522558390	11am-9pm
Assam
Azara	8095079700	9am-9pm
Odisha
Phulnakhara	9620073285	11am-9pm
Chhattisgarh
Raipur	8884180300	12pm -9pm
Goa
Calangute	9513992350	11am-10pm

Warranty

On most products Decathlon sold online, Customer can
enjoy a 2-year warranty while some products may offer a
5 to 10-year warranty as well
Warranty on Sleeping Bags - 5-year warranty on sleeping bags
Warranty on Backpacks - 10-year warranty on all hiking and
trekking backpacks except the ultra compact backpacks &
2-year warranty on the other backpacks
Warranty on Golf Kits - 2-year warranty on golf kits and apparel
& NO Warranty on Golf Balls.
For more information please read.

Return & Refund

Once the product has been picked up from your 'home' or
'dropped at the store', the refund gets initiated, and the same
will reflect the same source of payment through which you
placed an order.

Please drop a mail to care.india@decathlon.com along with
your Order ID, Old e-gift voucher code, and our concerned
the team will get back to you within 48 hours.

Time	Credit Card /Debit Card	Net Banking	UPI
Minimum Refund Time	5 working days	6 working days	2 working days
Maximum Refund Time	10 working days	10 working days	7 working days

Registered Office

A20- Chikkajala Village,
Bellary Road, (PO Box No.
1, Bettahalsoor Post Office)
Bangalore – 562157, Karnataka, India.