Fino Bank Customer Care Number

 Fino Bank Customer Care Number

Organization: finobank.com

All India Number(s): 

• ☎ 022-6868 1414 (Customer Support, 9am to 7pm)
• ☎ 78777 88977 (Missed Call Support)
• ☎ 022-6868 1234 (Merchant Helpdesk)

Website: Official Website

IVRS Menu For 022-6868 1414

Please Select Your Preferred Language (Hindi, Marathi, English,)

• Press 1: If You Are a Fino Payment Bank Customer
  • Please Enter Your Registered Mobile No.
• Press 2: If You Are Fino Payment Bank Merchant Or Business Partner.
• Press 3: If You Want To Become a Fino Payment Bank Customer
  • Press 1: To Become Fino Payment Bank Merchant Or Business Partner.
  • Press 2: To Open a Saving And Current Account.
  • Press 3: Inquiry On Fino Payment Bank Any Other Product.
• Press 4: If You Are Calling from Law Enforcement Agency.

Emails

• customercare@finobank.com (For general queries)
• care@finobank.com (Merchant helpdesk)
• reportfraud@finobank.com (To report fraud)

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Important Links

• Customer Care Center
• Frequently Asked Question

SMS Service

Send an SMS to 7022075566 

* Send sms from your registered mobile number

Services	Keywords
For blocking accounts and hot listing debit card	SMS <CARDBLOCK>
To open a bank account or to avail of other services	SMS 'FPB
For applying Debit Freeze on your account	SMS <FRAUD>

Grievance Redressal

Level 1

• For any complaints and issues customers can contact customer care at no. 022-68681414 and Email customercare@finobank.com.

Level 2

• In case the complaint is not responded to or the customer is not satisfied, the customer can contact nodalofficer@finobank.com

Level 3

• If the customer is still not satisfied with the responses, then the customer can contact the Principal Nodal Officer by emailing principalnodalofficer@finobank.com or contact no 022-71047270.

Level 4

• After having Steps 1, 2, and 3 if your issue still remains unresolved or in case you have not received a response within 30 days of lodging a complaint, you may Contact the Banking Ombudsman.

Registered Office

Fino Payments Bank Limited
Mindspace Juinagar, Plot No Gen 2/1/F,
Tower 1, 8th Floor, TTC Industrial Area,
MIDC Shirwane, Juinagar, Navi
Mumbai - 400 706
Telephone No: 022-71047000

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