India Customer Care
https://www.indiacustomercarenumber.in/2023/06/hdfc-bank-customer-care-number.html
HDFC Bank Customer Care Number
HDFC Bank Customer Care Number
Organization: HDFC Bank
Toll free Number(s):
- 1800 202 6161 (Phone Banking, 24/7)
- 1800-270-3333 (Balance inquiry missed call No.)
- 1800 270 3355 (Missed Call- To get your Mini Statement)
- 1800 270 3366 (Missed Call- To get your Cheque Book)
- 1800-258-6161 (Report credit card /debit card /net banking transactions not done by you)
- 1800-258-3838 (For reporting a complaint, 8am-8pm, all days)
- 1800 102 9426 (Report Unauthorised transactions for PayZapp)
- 1800 266 4060 (Customer Grievance Redressal Desk-Banking products)
All India Number(s):
- 1860-267-6161 (Other cities Phone Banking Number)
- 1860-266-0333 (Generate PIN)
- 044-6108 4900 (Grievance Redressal Cell- Credit Cards)
- 96432 22222 (Give a missed call for Debit Card EMI)
- 70700 22222(WhatsApp Support, 24/7 All Days)
- +91-22-61606160 (For Customers Travelling Abroad)
- 70433 70433 (Missed call no. for RM connect, 9am-7pm)
Website: Official Website
IVRS Menu: 1800 202 6161
Select your preferred language: English, Hindi
- Press 1: To report loss or damage of any card or to block your net banking, bank account, or UPI id
- Press 2: For bank account
- Press 3: For credit card
- Press 4: For loans demats, forex, and prepaid card
- Press 5: For information on products and services
- Press *: To change the language
- Press 8: To return to the main menu
Email's
- support@hdfcbank.com (Customer Support)
- customerservices.cards@hdfcbank.com (For Credit Cards)
- salesqueriescards@hdfcbank.com (For complaints related to Credit Card mis-selling or harassment)
- cybercell@payzapp.in (To report unauthorized transactions for payzapp)
- loansupport@hdfcbank.com (For Loans Query)
- dphelp@hdfcbank.com (For Retail Banking / ATM / Debit Cards / Mutual Funds)
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Service Support Timing
- All IVR transactions are available 24x7 and Agent assisted services are available between 8.00 am to 8.00 pm on all days.
- Reporting loss of cards is an Agent-assisted facility and is available 24 hours on all days.
(This facility is not available on 2nd & 4th Saturdays, all Sundays, and Bank Holiday).
- Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.
- Loan services are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.
- Demat and Loan Against Securities Account Services are available between 8:30 a.m to 5:30 p.m from Monday to Saturday
- Mutual Fund or Investment Services Account-related Services are available between 9:30 a.m. to 6:30 p.m. from Monday to Saturday.
Important Links
- Frequently Asked Questions
- Feedback / Complaint / Query
- Do Not Call Registration
- Branch / ATM Locator
- Blocking or Reporting Unauthorised Transactions
All Cities Phone Banking Numbers
SMS Services
Type the specific keyword for the transaction and send it to 5676712
- ‘BAL<last 5-digits of a/c no.> to 5676712.
For Registration
- SMS “Register” <Space> “Last 4 digits of customer ID” <Space> “
Last 4 digits of the account number” to 7308080808
Grievance Redressal
Level 1
If you have any query/grievance you can lodge their complaint by calling 1800 202 6161 / 1860 267 6161
Complaints can also be registered through visiting branches or by filing a complaint form.
Level 2
If the customer is not satisfied with the resolution provided at level 1, they can approach Grievance Redressal Cell (GRC)
Write to Grievance Redressal Officer at
Complaint Form
- Grievance Redressal Cell (Banking Products)
Call: 1800 266 4060 - Grievance Redressal Cell (Credit Cards)
Call: 044-61084900
Level 3
If a customer is still not satisfied with the resolution provided at level 2, they can contact the Principal Nodal Officer.
a)Write to Principal Nodal Officer at
Complaint Form of Nodal officer or you can also contact the nodal officer as mentioned below
Nodal Officers
Monday to Saturday: 9.30 a.m - 5.30 p.m ( Excluding regional Bank holidays, 2nd& 4th Saturday )
| Area of Operation |
Name and Contact number of Nodal officer |
|---|---|
| Andhra Pradesh and Telangana | Name: Ramadoss Ramaswamy Contact No: 040-67921327 Banking No: 1800 202 6161 & 1860 267 6161 |
| Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura |
Name: Shikha Jacob Contact No: 033-44065165 Banking No: 1800 202 6161 & 1860 267 6161 |
| Bihar | Name: Shikha Jacob Contact No: 033-44065165 Banking No: 1800 202 6161 & 1860 267 6161 |
| Chhattisgarh | Name : Vikas Vijayvergiya Contact No: 7489860375 Banking No : Indore: 1800 202 6161 & 1860 267 6161 Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161 Indore: 1860 267 6161 Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161 |
| North, North-West, West, South-West, New Delhi and South districts of Delhi |
Name: Sameer Tiwari Contact No: 8130306083 Banking No: 1800 202 6161 & 1860 267 6161 |
| Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu |
Name: Alpa Kothari Contact No: 079- 66630428 Banking No: 61606161 |
| Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh |
Name: Manish Anand Contact No: 8130306083 Banking No: 1800 202 6161 & 1860 267 6161 |
| North-East, Central, Shahdara, East and South-East districts of Delhi |
Name: Sameer Tiwari Contact No: 8130306083 Banking No: 1800 202 6161 & 1860 267 6161 |
| Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. |
Name: Ashok Puri Contact No: 0172-4077141 Banking No: 1800 202 6161 & 1860 267 6161 |
| Jammu and Kashmir | Name: Manish Anand Contact No: 8130306083 Banking No: 1800 202 6161 & 1860 267 6161 |
| Jharkhand | Name: Shikha Jacob Contact No: 033-44065165 Banking No: 1800 202 6161 & 1860 267 6161 |
| Karnataka | Name : Anil Varughese Contact No: 6361008794 Banking No: 1800 202 6161 & 1860 267 6161 |
| Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). |
Name : Meenakumari B Contact No: 0471-4253303 Banking No : Kochi: 1800 202 6161, Rest of Kerala, Union Territory of Puducherry (only Mahe Region) , Union Territory of Lakshadweep: 1860 267 6161 |
| Madhya Pradesh | Name : Vikas Vijayvergiya Contact No: 7489860375 Banking No: 1800 202 6161 & 1860 267 6161 |
| Districts of Mumbai, Mumbai Suburban, and Thane | Name: Ravi Mukherjee Contact No: 022-33958663 Banking No: 1800 202 6161 & 1860 267 6161 |
| Maharashtra and Goa, (except the districts of Mumbai, Mumbai Suburban and Thane) |
Name: Punam Naik Contact No: 022-33958650 Banking No: 1800 202 6161 & 1860 267 6161 |
| Odisha | Name: Shikha Jacob Contact No: 033-44065165 Banking No: 1800 202 6161 & 1860 267 6161 |
| Rajasthan | Name: Parul Sharma Contact No: 0141-2353326 Banking No: Jaipur - 1800 202 6161 Rest Of Rajasthan - 1860 267 6161 |
| Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands |
Name: Sundar Krishnamoorthy Contact No: 044-28616424 Banking No : Chennai: 6160 6161 Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161 |
| Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
Name: Basant Kumar Contact No: 7267850740 Banking No: Lucknow: 0522 -6160 616 Rest of Uttar Pradesh: 1860 267 6161 |
| Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor, and Amroha (Jyotiba Phule Nagar) |
Name: Basant Kumar Contact No: 7267850740 Banking No: Lucknow: 1800 202 6161& Rest of Uttar Pradesh: 1860 267 6161 |
| West Bengal and Sikkim | Name: Shikha Jacob Contact No: 033-44065165 Banking No : Kolkata: 1800 202 6161 & Rest of West Bengal / Sikkim: 1860 267 6161 |
| Principal Nodal Officer | |
| Mumbai Corporate Office | Name : Ripal Kiritkumar Sheth Contact No: 022-62841505 Banking No: 1800 202 6161 & 1860 267 6161 |
Address & Area of Operation of Banking Ombudsmen
NRI Phone Banking No.
Existing account holder queries (24x7) |
|
USA |
855-999-6061 |
Canada |
855-999-6061 |
| Singapore | 800-101-2850 |
| Kenya | 0-800-721-740 |
| Other Countries | 91-2267606161 |
- Kenya - For fixed networks, the toll-free number is accessible from Safaricom & Airtel.
For mobile networks, the tollfree number is accessible from Safaricom, Airtel & Orange - In all other countries - Local charges may apply. Kindly check with your service provider
NRI Account Opening Assistance (Toll-Free) |
|
USA |
855-207-8106 |
Canada |
855-846-3731 |
| UK | 800-756-2993 |
| Singapore | 800-101-2798 |
Please Note: These numbers are only available between 9 pm to 5 am IST.
In case of any other banking-related assistance click here.
NRI Locations
Download Form
Registered Office Address
1st Floor, C.S.No.6/242, Senapati Bapat
Marg, Lower Parel, Mumbai 400013,
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